1. What types of custom products does CustomProc factory specialize in?
CustomProc factory specializes in manufacturing a wide variety of custom products ranging from apparel, bags, home decor, and promotional items. They have experience in producing custom products in different materials including cotton, leather, silicone, and metal.
2. Can I order a small quantity of custom products from CustomProc factory?
Yes, you can order a small quantity of custom products from CustomProc factory. They are flexible in their minimum order quantity and can accommodate your needs depending on the product and complexity of the design.
3. How do I place an order for custom products with CustomProc factory?
To place an order for custom products, you need to provide them with detailed specifications of your product, including material, design, quantity, and budget. CustomProc factory will then provide you with a quote and a sample. Once you approve the sample, they will proceed with production.
4. Can I receive a sample before I place a large order?
Yes, you can request a sample before placing a large order. CustomProc factory has a sampling process that allows you to see and feel the quality of the product before proceeding with the production.
5. What is the average lead time for the production of custom products?
The average lead time for the production of custom products is between 15 to 45 days. The lead time depends on the complexity of the design and the quantity of the order.
6. Does CustomProc factory provide packaging and shipping services?
Yes, CustomProc factory provides packaging and shipping services for their clients. They have experience in shipping products globally, and they offer different shipping methods depending on the urgency of your order.
7. What is the payment process for custom products?
CustomProc factory requires a 30% deposit before starting production, and the balance is paid before shipping. They accept different payment methods, including wire transfers, PayPal, and credit cards.
8. What if I have a problem with my order?
CustomProc factory has a customer service team that will assist you in resolving any issues with your order. They have a strict quality control process, and they take any complaint seriously. Contact them immediately if you have any problems with your order.